Turnaround time is up to 2 weeks from the time an order is placed. Please contact firstname.lastname@example.org or submit a form on the "Contact" page if you have any questions or concerns. We will do our best to accommodate rush orders and special requests.
Personalized items are not returnable, refundable, or exchangeable. Please confirm that all personalization information is correct upon check out. We will send a confirmation email prior to embroidery for your approval.
Local Delivery is available in Garden City, NY for a flat rate of $5. Shipping is provided throughout the United States and will incur an additional fee at checkout. Tracking numbers will be provided for shipped products. We are not responsible for packages that are delayed or misplaced by shipping carriers.